Frequently Asked Questions
Welcome to our FAQ page! Our goal is to help you better understand the equipment, cleaning agents, and techniques we use. I hope you find the following helpful.
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How is your company different from a maid service?
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Unlike a maid service, we don’t do dishes, make beds, take out the trash, etc. Instead we focus completely on cleaning and sanitizing your home, using the same techniques and equipment that we use to clean and sanitize medical facilities. |
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What are the benefits of vapor steam cleaning in my home?
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 Vapor steam is beneficial for your home in many ways. First, germs today have become more resistant to disinfectants by embedding themselves in what is called a biofilm. This biofilm is found in wet, damp areas like sinks, tubs and toilets. Vapor steam blasts through this biofilm, and the intense heat kills the germs and bacteria on contact. This is accomplished without the need for heavy duty disinfectants. Also, vapor steam naturally refreshes the indoor air quality in the home while it is being used to clean and sanitize a variety of surfaces. Since vapor steam is approximately 96% steam, there is little water content, which makes it safe to use on most surfaces and fabrics. |
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HEPA stands for High Efficiency Particulate Air. Vacuums with these filters have the ability to capture small impurities (germs and viruses down to .03 microns) that regular vacuums cannot. This type of vacuum system, used properly, is essential if allergies are a problem in your home. |
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Are the cleaning products you use safe and do they work?
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All of our products are both effective and non-toxic. For example, we use Benefect, the only purely botanical product that is registered by the EPA as a broad spectrum disinfectant. That means it kills over 99.9% of bacteria, fungi, TB and HIV-1. Unlike commercial disinfectants that use harsh chemicals,Benefect uses the natural power of thyme oil to disinfect and sanitize. It is totally safe to use around children and pets!
For allergy control, we use ALLERSEARCH products. Allergists have long recommended ALLERSEARCH as a leading supplier of allergy control products. They are highly effective in breaking down common allergens and are free of perfumes, dyes and are non-toxic. You can trust Medi-Kleen to only use the safest, most effective cleaning products available. |
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What are dust mites and what kind of symptoms can they cause?
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 Dust mites are the most common trigger for allergic reactions in the home. They have sticky pads on the end of their eight legs, which is why only dead mite particles can be vacuumed effectively. Due to their very small size (250-300 microns in length) and translucent bodies, they are invisible to the unaided eye. Depending on the age of a mattress, it can contain 100,000 to 10 million dust mites. The symptoms they cause are respiratory in nature, and are a factor in up to 80% of asthmatics, as well as in countless cases of eczema, hay fever and other allergic reactions. The best method to control dust mites is our multi-step process, outlined on our residential page. |
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What is UVC lighting and how does it work?
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 Ultraviolet light is part of the light spectrum, which is broken down into three classifications, UVA, UVB and UVC. The germicidal effect is in the UVC spectrum, which deactivates the DNA. Bacteria, viruses and other pathogens are destroyed, as is their ability to multiply and cause disease. UVC light causes damage to the nucleic acid of microorganisms, rendering them unable to reproduce. In fact, when the organism tries to replicate, it dies. Bacteria do not develop resistance to UVC light. |
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Did You Know?
- That the kitchen, by far, harbors the most germs in your home.
- The kitchen sponge and dishcloth can contain millions of germs, including E-coli and other harmful bacteria.
- Almost all sinks carry salmonella.
- Dust is composed of insect parts, animal dander, dust mites and their feces, among other things. Both staph and strep can survive in dust for several months.
- Bathrooms are a prime breeding area for germs because of the warm, damp environment. The door knob and faucet handles are “hot spots” as well as any surface remaining damp (shower floors).
- Germs commonly found in a bathroom contain Hepatitis A, fecal coliform, Norwalk virus, salmonella, shigella, among others.
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